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CURB-SIDE PICK UP & CONTACTLESS DELIVERY AVAILABLE CURB-SIDE PICK UP & CONTACTLESS DELIVERY AVAILABLE

FAQ

What are your hours of operation? 
We are open Tuesday to Friday from 10AM to 6PM and Saturday 10AM to 2PM. We are closed on Sunday and Monday and do not allow walk-ins. To order, call us or place your order through our online store.

Do you offer in-store pick up?
Yes! We are located at 10 Scarlett Road and offer curbside pickup Tuesday from 2PM to 6PM, Wednesday to Friday from 10AM to 6PM, and Saturday from 10AM to 2PM.

What days do you offer delivery?
We offer delivery from Monday to Saturday. Monday delivery orders must be placed by 1PM on the Saturday prior. We also offer delivery on select holiday weekends. Check our website and Instagram for more information.

Click here to see all the areas we deliver to.

Do you offer same day delivery?
Yes! We offer same day delivery to most regions in Ontario. All orders must be placed prior to 10AM on the delivery date.

Please note, we DO NOT accept same-day deliveries on Sundays & Mondays. Monday deliveries must be placed by 1pm on the Saturday prior. 

To see if your area is included, click here.

What time can I expect my flowers to arrive?
You can expect your flowers to be delivered between 2PM to 6PM.

What happens if the recipient is not home?
If the recipient is not home, our driver will contact them and may leave the flowers at their door. If conditions are unsafe (unsheltered porch or bad weather), the flowers will be returned to us and an additional delivery fee will be required for a second attempt.

Can I request a specific delivery time?
Specific time requests may be arranged 48 hours ahead of your scheduled delivery date. An additional fee will apply.

What is Designer’s Choice?
Designer’s Choice is a carefully curated colour palette using seasonal flowers and foliage that changes weekly. Selecting this palette allows our designers more creative freedom (which often results in some of our best work!) and allows you to support local farms by selecting seasonal flowers which is key for sustainability.